Cancellation Policy

We completely understand that life happens – plans change, emergencies arise, and sometimes things just don’t go as expected. Our goal is to always be as accommodating and understanding as possible, while also ensuring we can serve all of our clients fairly and keep our schedule running smoothly.

With that in mind, we’ve made a few updates to our cancellation policy to help keep communication clear and consistent for everyone. These changes are simply meant to support mutual respect of time and make sure we can continue providing the best experience for all of our guests.

Please take a moment to review the updated policy below. As always, we’re here if you have any questions or need to talk through anything – Thank You for your continued support!:

To best serve all clients and manage our schedule efficiently, we require a minimum of 24 hours’ notice for any appointment cancellations or changes.

Failure to provide at least 24 hours’ notice will result in a forfeiture of any existing deposit and will require a non-refundable deposit to secure any future appointments.

We appreciate your cooperation and understanding as we strive to provide the highest level of service to all clients.